Privacy and Security Policy

At SFL Services LLC, we value and respect your privacy. This Privacy and Security Policy outlines how we collect, use, disclose, and protect your personal information.

 

1. Information We Collect

• Personal Information:
  
  • Contact Information: Name, email address, phone number, company name, and job title.
  • Project Information: Details about your projects, including requirements, timelines, and budgets.
  • Financial Information: Payment information (credit card details, bank account information) is only collected through secure payment gateways and is not stored by us directly.
• Technical Information:
  
  • Device Information: Information about the devices you use to access our services, such as IP address, browser type, and operating system.
  • Usage Data: Information about how you use our services, such as the pages you visit, the features you use, and the time and duration of your visits. 

 

2. How We Use Your Information

• Provide and Improve Services: We use your information to:
  
  • Fulfill your requests for services.
  • Communicate with you about your projects.
  • Provide customer support.
  • Improve our services and develop new offerings.
• Personalize Your Experience: We may use your information to personalize your experience with our services, such as by recommending relevant services or displaying customized content.
• Marketing and Communication: We may use your contact information to send you marketing communications, such as newsletters, updates, and promotional offers. You can opt-out of receiving marketing communications at any time. 
  
   
• Legal and Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

 

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

• Encryption: We use encryption technologies to protect your data during transmission.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits and penetration tests to identify and address any vulnerabilities.
• Data Breach Response Plan: We have a data breach response plan in place to promptly address any security incidents.

 

4. Data Sharing and Disclosure

We may share your personal information with:

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and cloud service providers.
   
• Legal and Law Enforcement: We may disclose your information to comply with legal obligations, such as to respond to a subpoena or court order.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. 

 

5. Your Rights

• Access and Correction: You have the right to access and correct your personal information.
• Data Portability: You have the right to receive your personal information in a portable format.
• Data Erasure: You have the right to request the deletion of your personal information.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us. 
  
   

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. 

 

7. Changes to this Policy

We may update this Privacy and Security Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about this Privacy and Security Policy, please contact us.